PRIVACY POLICY

At ALÚ ALÚ, we respect your privacy and are committed to protecting your personal data.

​

 

Data Controller

Aida Rigual Piñol

Email: alualubcn@gmail.com

​

Data we collect

Identification data (first name, last name).

Contact information (email, address, phone number).

Payment information (processed through secure gateways such as Stripe).

​

Purpose of processing

Process orders and manage shipments.

Respond to inquiries.

Send commercial communications (only if you give your consent).

​

Legal basis

Execution of contract (order).

User consent (newsletter, marketing).

​

Data retention

Customer data: for the duration of the business relationship and within the legal deadlines.

Subscribers: until they unsubscribe.

​

User Rights
You can exercise your rights of access, rectification, cancellation, objection, restriction of processing, and portability by sending an email to: alualubcn@gmail.com

​

Data Transfer
Your data may be processed by third parties for the provision of services (e.g., Stripe, payment gateway, shipping company), always under contract and in compliance with the GDPR.